Sales & Service

To better adapt to the development of market economy, Hebei Electric Motor Co., Ltd. adheres to the tenet of “care for the customers, be responsible for the customers and make the customers satisfied”, and makes the following promises:

1. Enhance quality management, build a perfect quality management system, strictly implement the technical standards and fulfill the contract requirements, and provide users with products of reliable quality in time.
2. Implement the warranty services faithfully, and take the liabilities when there are quality problems strictly in accordance with the laws and regulations; also provide preferential services when the warranty period expires. 
3. Respond to the user in 24 hours when receiving the service request, send out service staff to the site in 48 hours, and always provide efficient services.
4. Hold technical training according to the users’ needs, and provide follow-up services.

Welcome to contact us if you have any question or suggestion.